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      • Digital CaTV
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      • Troubleshooting
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  • Home
  • Shop
    • Internet
    • Digital CaTV
  • Help and Support
    • Support
    • Troubleshooting
  • Promotions
  • About us
  • Contact us

Internet

What is Fiber Internet?

Fiber Internet is the latest change to the way data is transferred around the globe. It’s much faster than cable, way faster than dial-up, and can carry large amounts of data in a single line, often reaching multiple terabits of data transfer fairly easily. 

What is LOS (Loss of Signal) light in the modem?

 is an indicator of a fiber cut. If the LOS light in your modem is blinking RED, it can be any of these reasons:”

  • Loose or damaged patch cord
  • Extreme fiber cable bend
  • There is a problem with the fiber cable connected to your modem from the pole.
  • There is an outage in your area.

When to restart your ONU or Modem?

 You may think it’s wise to restart your router or modem every time you have a lag in connectivity, and you’re right. A router reboot is one of the first things to try if the internet has stopped working or you’re having connectivity issues. A simple reboot will often resolve connectivity issues quickly and get you back to your normal browsing or load times in a matter of minutes. 

Quick fixes for slow internet speeds

 

Measuring your internet speed and knowing how it compares to the speeds you pay for is an important part of diagnosing a slow connection.

  • 1: Power cycle your modem and router (or wireless gateway)
  • 2: Move your router to another location
  • 3: Use the internet during off-peak hours
  • 4: Upgrade your internet plan

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