Help and Support

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1. Valid ID with picture (e.g. Driver's License, Passport)
2. Proof of Billing (e.g. electric, water, phone or credit card statement)

• Cable TV only (for 1 TV connection)
  • Owned:

                           Installation Fee: P 1,00.00- Non HD Box

                           For Digital TV you need an HD Box receiver

• Rented or Commercial:

                           Installation Fee: P 2,000.00

                           Deposit Fee:       P1,000.00

                           For Digital TV you need an HD Box receiver

• Internet + Cable TV
  • Owned:                   

                           Installation Fee: P 1,500.00- Non HD Box

                            HD Box receiver (not included)

• Rented or Commercial:

                           Installation Fee: P 2,500.00

                           Deposit: Rate of Internet package of choice

                            HD Box receiver (not included)

 Transfer Fee: P500.00. Other charges may incur during installation of your services as additional equipments may be needed to properly install and make sure they are working. 

   Reconnection Fee: P500.00. Other charges may incur during installation of your services as additional equipments may be needed to properly install and make sure they are working. 

 For High-Definition

• HD installation fee: P1000.00
• HD monthly extension fee: P100.00/unit

                      HD Box receiver- P1500

For Analog

• Installation fee: P1000.00
• Monthly extension fee: P100.00/unit

 * Other charges may incur during installation of your services as additional equipments may be needed to properly install    and make sure they are working.  

 Other charges may incur during installation of your services as additional equipments may be needed to properly install and make sure they are working